---
title: Support & Help Center | snapAddy
url: https://snapaddy.com/en/company/support
lang: en
description: In the snapAddy Support Center you'll find guides, FAQs, and personal assistance for questions about setup, use, and integration of snapAddy products.
keywords: [support, contact, prefer, meantime]
category: page
last_modified: 2026-04-28T09:28:00.368Z
---

# Support.

Have questions about our products? We're happy to assist you personally.

## Contact us the way you prefer.

### BY EMAIL

[support@snapaddy.com](mailto:support@snapaddy.com)

Send us an email and we'll reply within 48 hours.

### BY PHONE

+49 931 466 212 00

We are reachable Monday through Friday from 9:00 AM to 5:00 PM.

## In the meantime...

We've curated a variety of sources to make using our products as easy as possible. Feel free to browse them to learn more about any topic.

Video Tutorials

### Video Tutorials.

In our short [video tutorials](https://www.snapaddy.com/en/help/video-instructions/visitreport.html) we show you how to get started with each of our products — from general settings to specific use cases.

FAQ

### Frequently Asked Questions.

In our [FAQ](https://help.snapaddy.com/) you'll find answers to frequently asked questions, presented in a concise and easy-to-navigate format.

Webinars

### Webinars.

In our [webinars and user training sessions](https://www.snapaddy.com/en/help/webinar-and-user-training.html) you'll find more detailed information and live insights into what our products can do.

### Technical basics.

### Release notes.

Our development team regularly updates our products and you can read about them in the [release notes.](https://snapaddy.com/en/resources/release-notes.md)

### API reference.

We have put together technical documentation about how our [snapAddy API works](https://developers.snapaddy.com/).

### System status.

You can also view the status of the snapAddy systems at any time at [status.snapaddy.com/](https://status.snapaddy.com/).